Today's manager is facing the daily challenge of making numerous operational and strategic decisions for business developments. This requires timely analyses, reports, and numbers, which provide quality information.
Every transaction system, either ERP, CRM, or other is being implemented with the aim of managing company's processes. It invariably allows for generating operational analysis for daily customers' activity, providing a range of standard reports. However, additional analyses are often required to meet the company's needs. Also, the operational reporting takes time, because of the significant data volume and the number of users using the system simultaneously.
BI systems, on the other hand, represent reporting's next level. Their main task is, in fact, efficient analysis of big and diverse data and its conversion into useful information, which is both accurate and accessible from anywhere.
Analytical solutions' main advantage is the fact they combine together huge amounts of data from different sources. Mainly designed for management purposes, they can also be used by a large number of users as a tool for achieving full transparency of information and one version of facts, and keeping the company's know-how.
At Balkan Services we can offer you a basic set of reports, integrated in the transactional (ERP, CRM) systems and set according to the specific needs of your company, as well as specific BI solutions for reporting. BI systems will guarantee a detailed overview of key indicators in your company within a few clicks. They will optimize the reporting process and will let you focus on your business strategic matters.
The Balkan Services team has a professional attitude, I like the opportunity for feedback and the speed of response to problems. I am very satisfied with the services provided."
