Coca-Cola Hellenic serves more than 560 million customers in 28 countries in Europe, Asia and Africa. The company is one of the largest bottlers of The Coca-Cola Company in the world and the largest in Europe. Coca-Cola Hellenic Enterprise IT is responsible for maintenance of existing software and hardware systems, and deployment of key IT projects within the organization.
Balkan Services and Coca-Cola Hellenic Enterprise IT worked together for the creation and deployment of Business Intelligence systems since 2007 and are behind several successful projects such as automatic generation of "Service Measurement Report", presenting information for monitoring the use of some of the basic IT systems and to meet the agreed Service Level Agreements by the consultants, "Country Report", a web portal and other reports.