Pharmaceutical business is a rapidly developing one, which poses serious challenges before company management—from R&D and manufacturing to distribution, wholesale and retail. Complex systems and processes in a combination with tightening regulations sets challenges for pharmaceutical companies' managers on a daily basis. They need to handle pressure from regulatory supervising bodies, consumers, competitors and vendors. In order to ensure premium management decisions, managers need powerful information systems to provide them with accurate, timely and easily adaptable to the environment requirements business analyses, and reports. Choosing the most appropriate software systems and their proper implementation into operation processes of is a key factor which defines success and development pace of every pharmaceutical company.
Through its long-standing experience in software solutions implementation within companies of different sizes and industries, Balkan Services' experts team offers full set of resource management services, technologies and solutions for analysis and optimization within pharmaceutical companies, regardless of whether they own manufacturing plants or are sales activities focused. Our company has a team consisting of over 15 certified professionals with economic or financial background, most of them with over 10 years of experience in software solution implementation in different companies and industries. One of our greatest achievements is that Balkan Services has successfully completed 98% of its projects. Our clients are leading companies throughout Bulgaria and their offices abroad. We have successfully implemented products in over 20 facilities in Bulgaria, Romania, Switzerland, etc
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Pharmaceutical companies use multiple complex processes, occurring both within and outside the company. This is a prerequisite for developing complex relationships, which require specific management skills. To assist managers in business process management, Balkan Services can offer powerful innovative information systems and technologies and implement them in your company according to requirements of your own, of your counterparts, and of regulatory agencies. Based on our experience, ERP, BI, or CRM technology implementation is a serious investment which requires highly skilled team of experts, which can analyze, predict and plan the company needs. |
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Pharmaceutical companies’ management teams require daily various quality, quick, and accurate analyses and reports. Based on our BI experience, we can offer you solutions to save you time for analyses and reports preparation, to improve data quality, and to simplify access to information. Balkan Services is a leader on the BI solutions market in Bulgaria with 30% market share. |
Pharmaceutical companies need a higher-level financial management, which can provide extremely precise and timely information on various individual financial indicators.
At Balkan Services, we know that you need optimized and accurate financial management. Based on our long-standing experience in management software implementation within companies of different sizes, we can provide you with solutions of exceptionally high quality, to match what you need for your projects and to comply with pharmaceutical industry standards.
Accounting service of companies and accounting document turnover management require financial departments to spend great efforts in that. Input and output documents' analysis and their proper structure are two of the most time-consuming processes, which complicate operations in each and every company.
By partnering with a number of leading software technology providers, we can offer solutions to help you with accounting management and to optimize the data input and analysis process. Thus, your employees will be able to focus on tasks with higher priority and quality.
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Attracting and keeping customers is essential for every business. At Balkan Services, we can offer solutions to polish your image before your customers (and even their customers), to optimize communication, and to improve the quality of the services you provide. Working with leading technological solutions, we can meet all your needs so you can manage more efficiently relationships with your partners. Thus, you will obtain full control over the whole supply chain and will be able to provide each of your partners with high-quality service according to their individual needs. |
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The modern sales team is a mobile one. You are wherever your customers are. And we can provide mobile solutions to build comprehensive processes for taking and managing requests from your company's sales teams. Thus, you will save valuable time for you and your team to focus on increasing the value you provide to your customers. |
Every software system needs maintenance. Every company needs system support, regardless of its size. Servers, computers, network equipment, office equipment, power protection devices, telephony - all this forms your overall IT infrastructure. We at Balkan Services offer you:
• Comprehensive IT audit of the current state of your IT infrastructure
• Preparation of a comprehensive IT strategy
• Complete IT support
We prepare and manage projects under the following European programs in Bulgaria:
• Operational Program "Innovation and Competitiveness":
• Operational Program "Human Resources Development"
• Operational Program "Growing Regions"
• Operational Program Environment"
• Cross-border cooperation programs
Walmark improves its clients well-being and in this business prompt response and communication are essential. So, it was important for us to implement not just a CRM system, but a solution to allow our teams have the necessary information at hand at all times in order to work effectively. I am pleased that Balkan Services provided us with a comprehensive solution according to our needs and increasing our employees' efficiency. Food supplement industry in Bulgaria is rapidly developing and implementing an advanced CRM system with mobile access will allow us to successfully meet the growing interest of Bulgarian consumers in our products. Implementation process was long and difficult, but the results are excellent."
