Jumbo and Our IT Services

IT Stability Behind Large-Scale Retail Operations

On behalf of “Jumbo ES. B,” I would like to thank the IT team at Balkan Services for the integrity and professionalism they have demonstrated in our collaboration over the past 7 years. We highly appreciate that all our projects have always been delivered on time and to a high standard.

We recommend Balkan Services to its potential clients as a reliable and trustworthy partner for future collaboration.”

- Alexandra Mikhova,

CEO

Company Profile

Industry: Retail of children's goods.

Size: 700+

Client Since: 2010

Brief Summary

Тhe company relies on Balkan Services for comprehensive IT support, including infrastructure administration and the delivery and implementation of hardware and software solutions. This collaboration ensures business process continuity, strong information security, and increased operational efficiency.

The long-term partnership is characterised by high-quality service, adherence to deadlines, and reliability, positioning Balkan Services as Jumbo’s trusted technology partner.

About the company

Jumbo is a Greek retail chain specializing in baby and children’s products, offering a wide variety of children’s clothing, toys, cosmetics, food, and many other items.

The Need for IT support

Given the scale of its operations and the dynamic retail environment, Jumbo ES.B EOOD has a critical need for reliable and effective IT support. Managing multiple locations, large volumes of data, and intensive daily operations requires a stable technological infrastructure that ensures business continuity and rapid issue response.

Key Priorities

Comprehensive management of servers, computers (desktops and laptops), network equipment, office devices, and peripherals.
Hardware solutions, including consulting, sales, delivery, installation, and maintenance.
Software solutions, including consulting, sales, delivery, and installation, covering operating systems, office suites, antivirus, and business applications.