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	<title>Financial and Tax solutions Archives - Balkan Services</title>
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	<title>Financial and Tax solutions Archives - Balkan Services</title>
	<link>https://balkanservices.com/case-study-category/financial-and-tax-solutions/</link>
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		<title>Herti AD</title>
		<link>https://balkanservices.com/case-studies/herti-ad/</link>
		
		<dc:creator><![CDATA[Balkan Services]]></dc:creator>
		<pubDate>Thu, 07 May 2026 12:25:02 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=3638</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/herti-ad/">Herti AD</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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<p>Established in 1993, Herti AD is a company with rich experience and traditions in the production of aluminum, plastic and composite caps. Each year the company produces over 1 billion products which are used to close almost all types of bottles.</p>
<p>The group manages companies in Bulgaria, England, France, Germany, USA, Romania.</p>
<h2 class="heading">XBRL Tagger Project description</h2>
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<p>With the introduction of the ESEF standard (European Single Electronic Format), all companies whose securities are admitted to trading on a regulated market are required to submit their annual consolidated financial statements in XBRL format.</p>
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<p>In order for the process of converting the financial statements into XBRL format to be automated, Herti AD purchases licenses for the certified XBRL Tagger software solution. The tool allows easy and quick tagging (marking), conversion, correction and validation of consolidated reports in accordance with the new European regulations.</p>
<h2 class="heading">Company benefits</h2>
<ul class="tmc-list">
<li>Saving time by automated marking of financial statements;</li>
<li>Automatic reflection of changes in taxonomies;</li>
<li>Automatic transfer of tags (markers) from previous reporting period to the next.</li>
</ul>
<p>&nbsp;</p>
<h2 class="heading">Users</h2>
<ul class="tmc-list">
<li>Accounting and finance department.</li>
</ul>
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<p>The post <a href="https://balkanservices.com/case-studies/herti-ad/">Herti AD</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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		<title>SPEEDY</title>
		<link>https://balkanservices.com/case-studies/speedy/</link>
		
		<dc:creator><![CDATA[Balkan Services]]></dc:creator>
		<pubDate>Thu, 07 May 2026 11:06:09 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=3601</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/speedy/">SPEEDY</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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<p>Founded in 1998, &#8216;Speedy&#8217; is the largest Bulgarian courier service with a market share of 32%, with more than 1,100 employees and more than 700 transport vehicles. The company handles the shipments of over 700,000 customers and 12 million shipments per year.</p>
<h2 class="heading">Implementation of a BI solution, Project description</h2>
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<p>Projects, analysing a number of key performance indicators (KPI) are gradually implemented in the financial, commercial, logistic, operational, IT and other departments of SPEEDY AD. The solution is based on various types of Dashboards that graphically represent the many different indicators, monitored by company employees. Both in graphical and tabular BI data representations, users have the option of choosing time scenarios, tracking in detail each case and even specify the dimensions to be included in their analysis.</p>
<h2 class="heading">Benefits (for the company) from the implementation of the project</h2>
<p>• Working with references and reports for the different periods is fast<br />
• Centralized approach to KPI visualization and computation<br />
• Saving time for the IT department</p>
<h2 class="heading">Users</h2>
<p>The Members of the Board of Directors, the Financial Director (the Chief Financial Officer) and the Financial Department, the Commercial Manager and the Sales Department, the Logistic Department</p>
<h2 class="heading">Integrations</h2>
<p>Internal system, Excel files</p>
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<p>The post <a href="https://balkanservices.com/case-studies/speedy/">SPEEDY</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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		<title>Bulgarian-American Credit Bank (BACB)</title>
		<link>https://balkanservices.com/case-studies/bulgarian-american-credit-bank-bacb/</link>
		
		<dc:creator><![CDATA[Balkan Services]]></dc:creator>
		<pubDate>Tue, 05 May 2026 13:03:46 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=3459</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/bulgarian-american-credit-bank-bacb/">Bulgarian-American Credit Bank (BACB)</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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                    <div class="text-block__content"><p>Bulgarian-American Credit Bank (BACB) offers a full package of banking products and services to individual and business clients. The institution works actively with small and medium-sized companies, while taking into account the plans for their future development by offering them modern and flexible solutions.</p>
<p>The bank meets the high requirements of the consumers, adapts quickly to the changing conditions of the banking market and uses innovative technologies which can be helpful to its customers.</p>
<h2 class="heading">Project description</h2>
<p>According to the newly introduced by ESMA (European Securities and Markets Authority) ESEF standard (European Single Electronic Format), the annual consolidated financial statements of issuers whose securities are admitted to trading on a regulated market should be prepared and presented in XBRL format.</p>
<p>In order for the process of converting financial statements into the required XBRL format to be automated, BACB purchases licenses for the certified XBRL tool XBRL Tagger, part of our portfolio. This solution allows employees to tag (mark), convert, correct and validate easily and quickly – and by themselves – their ESEF reports.</p>
<h2 class="heading">Company benefits</h2>
<ul>
<li>Saving time by automated tagging of consolidated financial statements;</li>
<li>Automatic reflection of changes in taxonomies;</li>
<li>Automatic transfer of tags (markers) from previous reporting period to the next.</li>
</ul>
<h2 class="heading">Users</h2>
<p>Accounting and finance department.</p>
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<p>The post <a href="https://balkanservices.com/case-studies/bulgarian-american-credit-bank-bacb/">Bulgarian-American Credit Bank (BACB)</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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		<title>HAPPY BAR &#038; GRILL</title>
		<link>https://balkanservices.com/case-studies/happy-bar-grill/</link>
		
		<dc:creator><![CDATA[Balkan Services]]></dc:creator>
		<pubDate>Tue, 05 May 2026 12:25:36 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=3402</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/happy-bar-grill/">HAPPY BAR &amp; GRILL</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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<p>Happy Bar &amp; Grill is a chain of restaurants in Bulgaria, Barcelona and London. Its facilities are located in the central parts of most large cities, along the highways, main roads of the country, as well as in one of the largest European cities — Barcelona. The group also includes the restaurants Captain Cook, Happy Sushi (SaSa), as well as the fast-growing delivery service — Happy Delivery.</p>
<h2 class="heading">Project description</h2>
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<p>Several separate BI applications have been implemented with a focus on the main processes of the activity of the company. The main ones are for restaurant sales ranging from the level of receipt and table to customer service, warehouse and kitchen inventory, financial reporting, personnel, and HR processes. Multiple references based on the Happy template have been built, including additional visualization, references generators, dashboards. The necessary consistencies (mapping) between the various systems have been created in order for a complete analysis of the processes and uniform nomenclature to be ensured.</p>
<p>In December 2018, Happy took another step toward its Business Intelligence analytics by deploying its new application, which had already been built on top of Qlik Sense — an analytics solution based on an associative database that provides extensive visualization capabilities and is available from all devices — computer, tablet, and smartphone. Thus, the company migrated to the so-called &#8220;dual usage&#8221; (QlikView and Qlik Sense), thus successfully combining the advantages of both products achieving more flexible reports, clear visualizations and new capabilities.</p>
<p>The BI application is integrated with the company&#8217;s project and task system, from which it extracts data and prepares analyzes for:</p>
<ul class="tmc-list">
<li>task performance;</li>
<li>degree of their implementation;</li>
<li>employees&#8217; workload, etc.</li>
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<p>&nbsp;</p>
<p>The effective cooperation between Happy and Balkan Services continues, and each of the developed applications aims to help maintain unified standards in the establishments of the chain.</p>
<p>With the construction of a comprehensive BI system, the Happy Bar &amp; Grill restaurant chain ensures accurate, timely and complete reports at any moment regarding key business processes in the company. With just a few clicks, the system users can access the information they need and make an informed decision. Using the built-in complete BI platform puts an end to time-consuming reports and frees up valuable employee time, which can be invested in business-critical activities.</p>
<h2 class="heading">Benefits from the project</h2>
<ul class="tmc-list">
<li>Automation and integration of data from different systems;</li>
<li>One place for references, analyzes and current data for a long period;</li>
<li>Saving time and extracting information from data.</li>
</ul>
<h2 class="heading">Users</h2>
<p>Executive director, the customer relations director, director of accounting services, analysts, restaurant managers.</p>
<h2 class="heading">Integrations</h2>
<p>Maconomy ERP, R-Keeper, Hermes, Excel files and other internal and external (web) systems</p>
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<p>The post <a href="https://balkanservices.com/case-studies/happy-bar-grill/">HAPPY BAR &amp; GRILL</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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		<title>MFG</title>
		<link>https://balkanservices.com/case-studies/mfg-lucanet-and-enterpoint/</link>
		
		<dc:creator><![CDATA[Balkan Services]]></dc:creator>
		<pubDate>Fri, 24 Apr 2026 07:35:31 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=3043</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/mfg-lucanet-and-enterpoint/">MFG</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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<p>Balkan Services has implemented key digitalisation projects at Management Financial Group (MFG).</p>
<p>MFG has implemented Lucanet, a specialised CFO solution platform, which the group uses to automate and significantly streamline financial consolidation and planning processes.</p>
<p>Balkan Services has also successfully implemented the Enterpoint ERP solution across 9 companies within the MFG group.</p>
<h2 class="heading">About the company</h2>
<p><a href="https://mfg.bg/" target="_blank" rel="noopener">MFG</a> is a leading fintech and insurance group uniting providers of non-bank financial services in Europe and North America. The company has more than 8,300 employees and associates in over 450 offices in Bulgaria, Ukraine, Romania, Poland, Spain, North Macedonia, Croatia, and Mexico. The group manages a diverse portfolio of businesses, including consumer loans, micro- and small-business financing, credit cards, P2P lending, general insurance, and digital financial products and services.</p>
<h2 class="heading">The Need for new software</h2>
<p>As MFG adds more companies, it requires faster, more efficient management and consolidation of financial information to ensure greater reporting reliability.</p>
<p>Additionally, the group needs a unified ERP software to standardise accounting processes across nine companies, provide a common chart of accounts, improve coordination between business lines, and achieve greater operational efficiency amid rapid growth.</p>
<h2 class="heading">Objectives of the Lucanet implementation project</h2>
<ul>
<li>Automate and accelerate financial consolidation and planning processes;</li>
<li>Ensure centralised management and consolidation of financial data from all companies;</li>
<li>Improve the traceability and comparability of intra-group transactions;</li>
<li>Creating a unified and reliable foundation for management reporting and analysis;</li>
<li>Facilitating the tracking of key financial indicators (KPIs) by company and business line;</li>
<li>Standardising accounting processes and working with a unified chart of accounts across nine companies;</li>
<li>Optimising operational processes and increasing work efficiency;</li>
<li>Ensuring a flexible and scalable system to support the group’s growth.</li>
</ul>
<p><strong> </strong></p>
<h2 class="heading"><strong>ERP Project Objectives</strong></h2>
<ul>
<li>Covering and standardising processes across nine companies with different business lines;</li>
<li>Standardising accounting processes and working with a unified chart of accounts;</li>
<li>Optimising and streamlining key business operations;</li>
<li>Ensuring centralised and efficient data management;</li>
<li>Increasing flexibility and opportunities for future system upgrades;</li>
<li>Supporting a rapidly growing business with a scalable solution.</li>
</ul>
<h2 class="heading"><strong><br />
</strong>Solutions</h2>
<p>The two software solutions enhance MFG’s financial management and operational efficiency by improving data accuracy, reducing manual tasks, and enabling faster business decisions.</p>
<p>A specialised Lucanet module has also been implemented within the Group, which consolidates and loads company-specific financial data into the system. It enables traceability and comparability of transactions between related parties.</p>
<p>Statistical data integrated into Lucanet supports the creation of company-specific KPIs to measure business performance.</p>
<p>In parallel, Enterpoint ERP has been implemented in nine companies within the group, standardising accounting and operational processes, introducing a unified chart of accounts, and creating a more flexible and efficient business management environment. Together, the two solutions give MFG better control, faster data access, and a stable foundation for sustainable growth.</p>
<p>&nbsp;</p>
<h2 class="heading">Results of the Lucanet Implementation</h2>
<ul>
<li>Simplified and accelerated financial consolidation and management reporting processes;</li>
<li>Significantly expanded capabilities for financial data analysis;</li>
<li>Quick comparison of transactions carried out during the year.</li>
<li>Improved accuracy of financial information and minimisation of errors;</li>
<li>A single version of the truth;</li>
<li>Freeing up time for key employees to focus on strategic activities;</li>
<li>Accelerated and simplified tracking and comparison of financial results across Group companies.</li>
</ul>
<p>&nbsp;</p>
<h2 class="heading">Results of the Enterpoint ERP implementation</h2>
<ul>
<li>Fast and effective implementation of the ERP solution without delays;</li>
<li>Optimisation of key business processes;</li>
<li>Faster start-up of the system;</li>
<li>Simplified business management through an intuitive interface;</li>
<li>Support for multi-company operation;</li>
<li>Easier management of a unified chart of accounts;</li>
<li>Ability to easily customise and upgrade the system;</li>
<li>Increased flexibility to meet the needs of a dynamically growing organisation;</li>
<li>Accelerated business transformation through a well-planned and expertly; implemented solution.</li>
</ul>
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<p>The post <a href="https://balkanservices.com/case-studies/mfg-lucanet-and-enterpoint/">MFG</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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		<title>Boni Holding</title>
		<link>https://balkanservices.com/case-studies/boni-holding/</link>
		
		<dc:creator><![CDATA[edesign]]></dc:creator>
		<pubDate>Wed, 01 Apr 2026 10:32:15 +0000</pubDate>
				<guid isPermaLink="false">https://balkanservices.com/balkan_services_2026/master/?post_type=case-studies&#038;p=2028</guid>

					<description><![CDATA[<p>The post <a href="https://balkanservices.com/case-studies/boni-holding/">Boni Holding</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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                    <div class="text-block__content"><h2 class="heading">About the Company</h2>
<p><span style="font-weight: 400;">Boni Holding AD is a leader in pork meat production and one of the most established producers of meat products and processed meats.</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">The company operates hybrid and commercial pig farming facilities, as well as one of the most modern meat processing complexes in Europe, equipped with technological capabilities for producing an unlimited range of meat products.</span></p>
<h2 class="heading"><b>ERP Solution for More Efficient Management</b></h2>
<p><span style="font-weight: 400;">In its pursuit of higher efficiency and integrated process management, Boni Holding implemented the cloud version of the SOFTONE ERP system in partnership with its long-term technology partner, Balkan Services.</span></p>
<p><span style="font-weight: 400;">The system has been deployed across eight companies within the holding, using a custom-designed architecture tailored to the specific characteristics of pig farming and feed production.</span></p>
<h3 class="heading"><b>Results:</b></h3>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Quick access to correct business information, unified in one system;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Automated, significantly accelerated and integrated with each other specific processes in the pig and feed production;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Easy tracking of business value and performance indicators;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">In-depth insight into individual cost elements and their weighting, hence facilitating decision making for their adjustment;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ease of document production and ensuring full traceability of movements through automatic connectivity between pig farms;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Facilitated tracking of indicators throughout the pig life cycle, analysis of the accumulation of rearing costs as pigs move from one pig farm to another;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Dramatically reduce the time to monthly closures &#8211; from a few days to a few clicks;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Application of a common standard and comparability of data analysis metrics by company and in aggregate;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Eliminating the need for additional scale software through direct integration between the ERP system and the scales;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Unify and standardize the way of working across companies;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Supporting users&#8217; work with multiple automatic checks;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Freeing up the time of key employees;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Bringing the team together.</span></li>
</ul>
<h2 class="heading"><b>Accelerated Financial Consolidation</b></h2>
<p><span style="font-weight: 400;">Balkan Services has implemented the specialized consolidation and planning solution LucaNet in Boni Holding. The platform combines a standardized model for preparing consolidated financial statements with a high degree of flexibility, with certain predefined structures specifically adapted to the group’s individual requirements.</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">The solution consolidates financial data received from the holding’s subsidiaries.</span></p>
<p><span style="font-weight: 400;">The system offers a rich set of core and additional functionalities, including consolidation adjustments (additional accounting entries), hierarchical consolidation structures, automated cash flow statements, statements of changes in equity, reports on non-current asset movements, cost center segmentation, and more.</span><span style="font-weight: 400;"><br />
</span><span style="font-weight: 400;">The planning module enables dynamic monthly, quarterly, and annual planning.</span></p>
<h3 class="heading"><strong>Results: </strong></h3>
<ul>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">significant reduction in consolidation time;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">minimizing errors and deviations;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">historical traceability of the consolidation operations and procedures;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">references including non-financial information allowing the creation of operational key indicators that support management decisions;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">data details;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">comparability of key indicators among individual companies, data for different time periods;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">data visualization by type of activity in the group;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">possibility of subsequent deconsolidation of subsidiaries;</span></li>
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">minimum hardware requirements.</span></li>
</ul>
<h2 class="heading"><b>BI System for Better Data Management and Analysis</b></h2>
<p><span style="font-weight: 400;">As part of the long-term partnership between Boni Holding and Balkan Services, a BI solution was also implemented to improve data management and analysis within the company. </span></p>
<p><span style="font-weight: 400;">Users use Qlik for data visualization, reporting, and multidimensional analysis.</span></p>
<p><span style="font-weight: 400;">The application enables comparisons of sales, returned goods, and performance against previous periods and planned targets. Key performance indicators are calculated, and receivables by customer and payments can be easily analyzed with drill-down capabilities down to document level.</span></p>
<h2 class="heading"><b>Digitalization of Sales Processes through CRM</b></h2>
<p><span style="font-weight: 400;">A CRM system has been implemented, enabling sales representatives to manage their activities via mobile devices.</span></p>
<p><span style="font-weight: 400;">The system allows on-site order placement at retail locations, real-time order transmission to distributors, and the collection of information on competitors’ product availability and pricing.</span></p>
<p><span style="font-weight: 400;">The CRM solution also supports visit planning and reporting, route optimization for sales representatives, and provides operational reporting aimed at optimizing the performance of the sales team.</span></p>
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<p>The post <a href="https://balkanservices.com/case-studies/boni-holding/">Boni Holding</a> appeared first on <a href="https://balkanservices.com">Balkan Services</a>.</p>
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